Last updated: October 20, 2023
- The types of information we may collect or that you may provide when you use our services.
- Our practices for collecting, using, maintaining, protecting, and disclosing that information.
We may collect several types of information from and about users of our Services, including:
- Personally identifiable information, such as your name, e-mail address, telephone number, employment information, or any other identifier by which you may be contacted online or offline.
- Usage details about your interactions with our Services, such as the pages visited, time spent on a page, links clicked, and mouse movements.
- Device information, such as the IP address and other details of a device that you use to connect with our Services (e.g., the operating system, browser type, or mobile network information).
- Information you provide by filling in forms on our Site, such as when you request a demo of our software.
- Cookies: “Cookies” are small bits of information that a website places on the hard drive of your computer. Cookies remember information about your activities on the website to make your visits to our website more enjoyable and valuable to you by providing a customized experience and recognizing your preferences when you visit our website. You can set your browser to refuse some or all cookies, or to indicate when a cookie is being sent to your computer. However, if you’ve chosen to disable cookies on your browser, some of the functionality of our Services may be lost.
- Web beacons or clear pixels: Web beacons are small graphic images on a web page or in an e-mail that can be used for such things as recording the pages and advertisements clicked on by users or tracking the performance of e-mail marketing campaigns.
We also use third-party services, such as FullStory, on our Services to collect information about your use of our Services. We use this information to, among other things, evaluate and analyze how users use our Services, and better understand your online activity. For more information about how FullStory collects and processes data, please visit https://www.fullstory.com/legal/privacy-policy/.
Most web browsers allow you to exercise control over cookies by deleting them, blocking them, or alerting you when a cookie file is stored. To exercise control over these cookies, please review your browser’s instructions on these functions.
We may use the information we collect:
- To present our Services and their contents to you.
- To provide you with information, products, or other services you request from us.
- To fulfill the purposes for which you provided the information.
- To notify you about changes to our Services or any products or services we offer or provide through it.
- To improve our Services, products, or operations.
- Or for any other purpose with your consent.
Data Sharing and Disclosure
- To vendors, contractors, service providers, and other third parties we use to support our business.
- To comply with any court order, law, or legal process, including responding to any government or regulatory request.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Verse, our customers, or others.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Verse’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Verse about our users is among the assets transferred.
- For any other purpose disclosed by us when you provide the information.
We may disclose aggregated information about our users and information that does not identify any individual without restriction.
We are committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have implemented physical, technical, and organizational safeguards designed to protect the information we collect from you.
While we strive to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Services. Any transmission of personal information is at your own risk.
Remember, the safety and security of your data also depends on you. Where we have given you a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Our Services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site or through any of its features, make any purchases through the Site, or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at firstname.lastname@example.org.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information as further described below.
CALIFORNIA RESIDENTS — CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA).
- Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
- Right to Delete: You have the right to request the deletion of your personal information collected or maintained by us, subject to certain exceptions.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services
- Charge different prices or rates for goods or services by granting discounts or other benefits or imposing penalties.
- Provide you with a different level or quality of goods or services.
- Suggest receiving a different price or rate for goods or services or a different level or quality.
- Right to Opt-Out: You can opt out of the selling of your personal information. Please note that we do not sell (as such term is defined in the CCPA) the personal data we collect (and will not sell it without providing a right to opt-out).
COLORADO, CONNECTICUT, UTAG, AND VIRGINIA RESIDENTS
Colorado, Connecticut, Utah, and Virginia each provide their state residents with rights to:
- Confirm whether we process their personal information.
- Access and delete certain personal information.
- Data portability.
- Opt-out of personal data processing for targeted advertising and sales.
- Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
- Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.
Exercising Your Rights
To exercise your rights described above, please submit a verifiable consumer request to us by:
- Emailing us at email@example.com
The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to understand, evaluate, and respond to it appropriately.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
You may designate an authorized agent to make a request to know or a request to delete. We will respond to your authorized agent’s request if they submit proof that they are registered to be able to act on your behalf or submit evidence you have provided them with power of attorney. We may deny requests from authorized agents who do not submit proof that they have been authorized by you to act on their behalf.
We generally retain your personal information as long as you keep your account open or as needed to provide you the Services.
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